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1. Do I have to shovel my sidewalk?

The City Code requires the owner / occupant to clear snow and ice from sidewalks adjoining any side of their property. An accumulation of three or more inches of snow must be cleared within 24 hours. A prudent effort must be made by the owner to control ice accumulation by complete removal or by applying sufficient amounts of de-icing material or sand. If you hire a private contractor for snow removal services, please remind them not to plow snow into the public roadway. This is not only disruptive to local traffic and snow removal operations, but it is against State law.

Failure to clear snow and ice in accordance with the City Code may result in the issuance of a civil infraction, and a fine of up to $500 against the property owner, without notice from the City. Additionally, the City Manager may have the snow and/or ice cleared at the owner's expense; again, without notice.

Property owners who are on vacation during the winter months must make sure to arrange for the timely removal of snow and ice (on sidewalks adjoining their property) in their absence.

2. Why do they always plow snow in front of my driveway?

Despite popular opinion, crews do not place snow in driveways on purpose. There is no practical way for the snow plow operator to cut off the windrow of snow when crossing a driveway. This problem is especially acute in cul-de-sacs because the space. One thing you can do to reduce the amount of snow that is plowed in front of your driveway is to place as much of the snow as possible to the right side of your drive, as you face the street.

3. Did the City forget to plow my street?

The City plows all roadways and will rarely, if ever, forget to plow a street. The City utilizes a prioritization system when plowing. Major roads will be cleared first, followed by local streets. We appreciate your patience as the City crews work this winter to keep all the City streets safe.

4. I have large items that won't fit in the regular garbage truck. How do I have these items picked up?

The City's waste hauler sends a separate truck to remove large items that do not fit in the normal trash truck. Freon items must have a Freon-removal sticker or the City's waste hauler will not pick them up. Items that will be picked up include the following:

• Box springs
• Chair
• Dishwasher
• Mattress
• Small stumps
• Sofa / couch
• Television
• Toilet
• Tub
• Washer / dryer
• Water heater
• Water softener

Items that will not be picked up include the following:

• Broken concrete and cement
• Steel drums and barrels
• Hazardous materials
• Contractor or homeowner building refuse
• Fuel oil tanks
• Tires