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1. When are water bills mailed?

Bills are mailed on a quarterly basis. The City Treasurer accepts cash and check payments. Payments must either be mailed or dropped off at City Hall. After-hours payments may be put in the drop-box located adjacent to the parking lot on the west side of City Hall. Water and sewer bills are normally due 18 days from the billing date. If 18 days from the billing date falls on a holiday or weekend, then the due date is extended to the next business day. This is taken into consideration before bills are printed so that the due date printed on the bill is always a business day. A 5% penalty is applied if bills are not paid by the due date. Failure to receive a bill does not waive any of the past-due penalty. Since the bills are mailed on a quarterly basis, it is recommended that your mark your calendar on the date when water bills are due to be mailed.

2. Can I prepay my water bill?

If you will be out of the City for a lengthy time period, prepayments of bills are accepted. Although it is unlikely that the Water Billing Department will have the information to give you an exact amount to prepay, we will work with you to provide an estimate based on your billing history.